This person just started a new job as the manager of a micrographics unit. They want to be a good boss. Apparently, they aren't overly qualified for the job as they need help figuring out what to do about cellophane tape on documents. They also want step by step instructions on how to manage a micrographics unit.
I dont agree that they might not be qualified.
Even the smartest people try to get a checklist or ideas ;-)